The Hauts-de-France Region, in partnership with SNCF Voyageurs and SNCF Gares & Connexions, opened a TER Hauts-de-France ticket sales area within Paris-Nord station on February 5, 2024. It’s a significant opportunity for Hauts-de-France to offer ticket sales, information, and tourist promotion all in one location in the busiest train station in Europe and the main railway gateway to the region.
A new TER Hauts-de-France space tailored to meet user expectations
While the physical ticket sales counters at Paris-Nord station have been relocated to level -1, the Hauts-de-France Region has chosen to stay close to its users by opening a TER Hauts-de-France ticket sales area on the surface, strategically located facing platforms 15 and 16 dedicated to its trains. In partnership with SNCF Voyageurs, the Region ensures it maintains proximity and a connection with its users.
Spanning an area of nearly 93 m², with 53 dedicated to public reception, the space is open 7 days a week from Monday to Saturday from 6:15 am to 8:45 pm and on Sunday from 7 am to 9:30 pm. It is equipped with 2 counters and 4 self-service terminals. Users are greeted by dedicated advisors who provide information and guidance on their travel needs to and within Hauts-de-France, whether for daily, professional, or tourist trips.
“This ticket sales area offers an exceptional opportunity for Hauts-de-France to provide a complete and personalized service offering to users in the second busiest train station in Europe. It reflects our ongoing commitment to improving service quality for all travelers and enhancing the appeal of our region as a must-visit destination,” said Christophe Coulon, Vice-President in charge of mobility, transport infrastructure, and ports.
A dynamic showcase of Hauts-de-France’s identity and assets
This space also serves as a showcase for the riches of Hauts-de-France, highlighting its tourist and cultural attractions. Everything is brought together to best prepare for a stay in Hauts-de-France.
Visitors can learn about must-visit destinations, local events, and leisure activities right from Paris-Nord station, reinforcing the role of TER and transportation as a leisure vector.